Most Emergency Department and hospital leaders know many of the steps it takes to develop a high-performing ED. But if we all know what to do, why are so many EDs underperforming? This white paper offers innovative solutions to “fix” the front, middle and back ends of the ED and unlocks the critical factors necessary to achieve elusive ED excellence.

This white paper takes you step by step through the front end, middle and back ends of the ED, outlining key steps your team can take to effect a total transformation. Identify the metrics you can own and influence, the tools and resources proven to be effective to move them, and how to sustain strong metrics once achieved. Whether your ED is already close to perfect or needs a total transformation, this white paper can help get you there.