In this post-COVID world, hospitals and healthcare systems are struggling to manage costs and identify revenue. One of the easiest areas for improvement is often overlooked—patients walking out of your emergency department (ED) before being seen.
Just a small improvement in your LWBS rate can have a big impact on your bottom line. While many hospital executives feel they can’t afford to change emergency department groups, if your current LWBS rate is greater than 2%, maintaining the status quo can be a very costly choice, impacting both short-term and long-term revenue.